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ChordCrack Privacy Policy

1. Introduction

ChordCrack ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ChordCrack ("the App").

2. Information We Collect

2.1 Personal Information

• Email Address: Required for account creation and authentication
• Username: Your chosen display name within the App
• Password: Stored securely using industry-standard encryption

2.2 Game Data

• Performance Statistics: Scores, accuracy rates, streak records, and progress metrics
• Game Sessions: Date, duration, and results of your practice sessions
• Achievements: Unlocked milestones and progress indicators
• Settings Preferences: Your customized app settings and privacy choices

2.3 Device Information

• Device Identifiers: Device model, operating system version
• App Analytics: Usage patterns, feature interactions, crash reports for app improvement
• Biometric Data: Face ID/Touch ID authentication data (stored locally on your device only)

3. How We Use Your Information

We use your information to:

• Provide Services: Enable account functionality, save progress, and sync data across devices
• Enhance Experience: Personalize content, track achievements, and maintain leaderboards
• Improve the App: Analyze usage patterns to fix bugs and develop new features
• Communicate: Send important account updates and app notifications (marketing emails only with your consent)
• Ensure Security: Detect fraud, prevent abuse, and maintain app security

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in these limited circumstances:

• Service Providers: Trusted third parties who help us operate the App (database hosting, analytics)
• Legal Compliance: When required by law, court order, or to protect our rights
• Business Transfer: In the event of a merger, acquisition, or sale (users will be notified)
• With Your Consent: When you explicitly agree to share information

5. Data Security

We implement robust security measures:

• Encryption: All data transmission uses HTTPS/TLS encryption
• Secure Storage: Passwords are hashed and salted using industry standards
• Access Controls: Limited employee access to personal data on a need-to-know basis
• Regular Audits: Ongoing security assessments and updates

6. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update inaccurate or incomplete information
• Delete: Request complete removal of your account and all associated data
• Export: Download your data in a portable format
• Control: Manage what information is shared through privacy settings
• Object: Opt-out of marketing communications

How to Exercise Your Rights

• In-App: Use Privacy Settings in your profile
• Email: Contact us at support@chordcrack.com
• Data Export: Use the "Export My Data" feature in account settings

7. Data Retention

• Active Accounts: Data retained while your account is active
• Inactive Accounts: Data may be deleted after 2 years of inactivity
• Deleted Accounts: All data permanently deleted within 30 days of account deletion request

8. Children's Privacy

ChordCrack is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes through the App or email. Continued use of the App after changes indicates acceptance of the updated policy.